To provide the best customer service possible, please review the list of questions below before submitting a request for assistance.


I have forgotten my login or password to the Federal Grant Resource Center, what do I do?

First, if you have placed a successful order, you can use the email address that you signed up with (all lower case) as your user name, and the zip code (5 digits only) you used when you signed up as your password. If this procedure does not work, please call customer service at the number below.


How do I know if I will qualify for a grant?

Our services are designed to assist you in every way as you search out, locate, prepare, and apply for your grant(s). Federal Grant Services can give all of the necessary information required to accomplish your grant locating and application processes and goals. We are the most comprehensive program with all aspects of the grant application process covered via our service. As with any other part of daily life, if you are motivated and willing to work, you will be rewarded with the money to pursue your dreams.


Why is there a charge?

The Federal Grant Services Kit is only $3.97. This are the only charge associated with Federal Grant Services Kit - which is yours to keep regardless of whether you choose to keep your membership in the Online Grant Resource Center.

A very special bonus is included with your order: a 7 day membership in The Federal Grant Resource Center. Please remember that the membership is a trial and if it is not cancelled by the end of the 6th day you will be billed a monthly access charge for the Online Grant Resource Center.

The Online Grant Resource Center has updated information regarding grant sources and programs that are brand new and updated daily as new money becomes available. This membership could pay for itself a thousand times over as you look for funding sources and secure your money! If you do not wish to cancel, simply do nothing and you will be enrolled and given access to the latest grant source information. This Resource Center is optional and can be canceled at your discretion. You are not obligated to keep this service - it is completely up to you.


I am not a resident of the United States, is Federal Grant Services right for me?

Since the grants in our program are offered by the U.S. Government and U.S. Corporations, the vast majority of the money available is ONLY for residents of the United States. If you are not a US citizen we do not encourage you to apply.


How do I find the best grant for my personal needs?

Your first resource is The Federal Grant Services Kit that you will receive in the U.S. Mail after signing up. This Kit contains all of the information necessary to teach you how to locate, recognize, plan for, and then apply for your grant. The next resource is the Resource Center, which contains the most recent and up to date sources for grant money available.


I would like to be contacted by a Professional Grant Writer, can you help me?

We would be more than happy to refer you to any one of many Grant Writers that we work with to help you get your grant written the right way the first time.


How do I unsubscribe from your email list? I no longer wish to receive any email communications from FederalGrantServices.com.

We apologize for your inconvienence - we adhere to strict email standards which prohibit any communication with addresses that have asked not to be contacted. Please use link at the very bottom of this page for "unsubscribe me" and you will be removed from any and all lists and will not be contacted again by FederalGrantServices.com.


Is it safe to submit my information via the web?

Absolutely! Federal Grant Services uses the highest security available today. All web traffic is protected using the strongest SSL (secure socket layer) technology to ensure that all communications are encrypted using technology that is virtually impossible to crack. All of our processes and procedures are audited by an outside party on a monthly basis to make sure that the highest security and most current security measures are used and safeguarded. You are safe with Federal Grant Services.


How long should I expect to wait to receive my Kit?

The expected shipping time is approximately 5 to 10 business days. The maximum time for delivery is 15 business days. You do not need to wait for your Kit to arrive to start though. Start TODAY by using your instant access to the Online Grant Resource Center by clicking HERE. If you have not received your Kit within 15 business days of ordering, please use the number below to contact Customer Service.


My question is not answered here, what should I do?

Use the information below to contact our Customer Service Department directly.


Please note: currently all customer service, support, and billing issues can be handled by visiting our support site at
https://support.ccbill.com/
or by sending an email to
customersupport@ccbill.com
or lastly by calling our customer service number at
(888) 596-9279